You wouldn't think you could make friends with someone you see for only a few minutes a day, but he was so warm and friendly and made sure to stock the things he saw my son and I really used!! THANK YOU!! Also, Wiz Khalifa from the entertainment crew went out of his way to show me the proper way to salsa (with my two left feet) and had a great conversation. Want to acknowledge our awesome mini-fridge waiter and hope I don't misspell his name: RAMON LUIS (we were room 5316). Felt super safe (mom travelling with son), got great prices after haggling and getting a feel of how much things should go for, and always found something neat even though I made my son shop with me almost daily lol. Got the swim up pool with my son and LOVED EVERYTHING!! Was worried about the weather in August, but we only saw 2 minutes of rain the whole time.and the rain felt super soft and was sooo needed for a moment of respite in that great weather! I didn't realize until day 3 that there are about 30 stores right beside the resort in a market. 2) If you like to snorkel, there is a very small reef easy accessible in between the Now Onyx and Breathless. Tips: 1) Be sure to grab clean pool towels before 6:00pm. The food is beautifully presented and tasteful but most importantly, the wait staff is aware and attentive. Even when Mother Nature dumps loads of seaweed on the beach, the Now Onyx team hustles to clear up the mess. Overall, the Now Onyx property is extremely well maintained. Yosi, who manages group bookings, is professional, trustworthy and thorough. Fancelia took time out of her busy day to show me the well-maintained grounds and showcased each and every wedding location for future bookings. They are detail orientated and take personal interest in the bride and groom’s wishes. The wedding team was quite impressive too. She was knowledgeable and made us feel right at home. Our butler Mercedes was a gem and catered to our every whim. I was amazed at how kind and caring the entire Now Onyx team truly is. As a travel agent, I visit plenty of all-inclusive resorts. The Now Onyx should pride themselves on their friendly, professional staff.
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